Privacy policy - Terra Livha

PREAMBLE

TerraLivha.pt is a domain name registered by the Portuguese association “LIVHA – associaçao Living Harmony”, NIPC number 516 030 434.

“LIVHA – associaçao Living Harmony” is committed to ensuring that the collection and processing of your data is carried out lawfully, fairly and transparently, in accordance with the General Data Protection Regulation (GDPR).

The collection of personal data from visitors or donors is limited to that which is strictly necessary, in accordance with the principle of data minimization, and indicates the purposes for which the data is collected, whether the provision of such data is optional or mandatory in order to manage requests, and who will be able to access such data.

ARTICLE 1: DEFINITIONS

The Site: All Internet pages and information offered by “LIVHA – associaçao Living Harmony”, via the following URLs: https://terralivha.pt

Cookies: A cookie is a piece of information deposited on an Internet user’s hard disk by the server of the site he or she is visiting. It contains several pieces of data: the name of the server that deposited it, an identifier in the form of a unique number, and possibly an expiry date. This information is sometimes stored on the computer in a simple text file which a server accesses to read and record information.

Personal data: any information relating to a natural person who is identified or can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to that person. For example, the User’s e-mail address.

Livha: The legal entity, which provides information to the public online, i.e.: LIVHA – associaçao Living Harmony, registered under NIPC number 516 030 434, with registered office at Rua Zeca Afonso, n.º 16 – 1º G, 7800-522 Beja, Portugal.

The visitor: The person accessing all publicly available content without logging on to the site.

Newsletter subscriber: The person who has provided his/her email in order to be kept informed of the association’s activities.

The donor: any person making a donation to LIVHA – associaçao Living Harmony

RGPD: General Regulation on the Protection of Personal Data applicable from May 25, 2018.

Processing of personal data : Any operation or set of operations involving such data, whatever the process used (collection, recording, organization, conservation, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, reconciliation or interconnection, blocking, erasure or destruction…).

ARTICLE 2: PROTECTION OF PERSONAL DATA

In accordance with the European General Data Protection Regulation 2016/679 (RGPD), your personal information is intended for “LIVHA – associaçao Living Harmony”, the data controller. You have the right to access, rectify and delete your personal data (see article 7). You can exercise this right by contacting us via the site’s contact page.

By visiting the websites published and put online by “LIVHA – associaçao Living Harmony”, you are accessing content that is protected by law, in particular by the provisions of the French Intellectual Property Code. Livha authorizes only strictly personal use of the data, information or content you access, limited to temporary storage on your computer for display on a single screen and reproduction, in a single copy, for backup or printing on paper. Any other use is subject to authorization. By continuing your visit to one of our sites, you agree to abide by the above restrictions. Exceptions to these rights of distribution and reproduction may occur where this is specified on the documents or pages concerned.

Please note that “LIVHA – associaçao Living Harmony” does not trade or rent any data related to its visitors, donors and newsletter subscribers.

The “LIVHA – associaçao Living Harmony” website does not carry out any communications aimed at minors. We do not collect or process personal data relating to minors, and in exceptional cases this is only possible with prior parental consent. In the event that we become aware of the collection of personal data from minors without the prior authorization of the holder of parental authoritý, we will take appropriate measures to delete such personal data.

ARTICLE 3: DATA CONTROLLER

The representative for the processing of personal data referred to herein is Cyrille KRIEGEL, member of the management committee of the association “LIVHA – associaçao Living Harmony”, registered under the number NIPC 516 030 434, with registered office at Rua Zeca Afonso, n.º 16 – 1º G, 7800-522 Beja, Portugal.

ARTICLE 4: TYPE OF DATA COLLECTED

User rights and information

LIVHA – associaçao Living Harmony” hereby clearly informs you about the processing of personal data that it carries out in the course of its business, how the data is collected, used and protected.

Any person has the right to ask the data controller, i.e. “LIVHA – associaçao Living Harmony” :

Access to personal data provided ;
Rectification or deletion ;
A limitation of the processing relating to his person ;
To object to processing;
Data portability;

Subcontracting

“LIVHA – associaçao Living Harmony” undertakes to ensure that any subcontractor provides sufficient contractual guarantees regarding the implementation of appropriate technical and organizational measures, so that the processing meets the requirements of the European Data Protection Regulation.

“LIVHA – associaçao Living Harmony” may use one or more subcontractor(s) to carry out specific processing activities that will be subject to the terms of this Policy.

Data collected on the site

When you visit our publicly available sites, the following data is collected and processed: IP address(es) and browsing data when you authorize it.

When you make a donation, the following data is collected and processed: e-mail address, title, first name, surname, country, potentially VAT number if applicable, password, postal address, telephone number, IP address(es) and domain name.

Some data is collected automatically as a result of your actions on our sites (see the paragraph on cookies in article 8).
The data submitted must not include sensitive personal data, such as government identifiers (such as social security numbers, driver’s license numbers, or taxpayer identification numbers), full credit card or personal bank account numbers, medical records or information relating to care requests associated with individuals, without this list being exhaustive.

Collection of profiling and technical data for site operation and statistical purposes

Some of your device’s technical data is automatically collected and stored by our sites. This information includes your IP address, Internet service provider, hardware configuration, software configuration, browser type and language, etc. The collection of this data is necessary for the proper operation of the sites, and to prevent the presence of malicious software. This information is also used for statistical purposes, to help us personalize and continually improve our site. We do not collect or store any personal data (surname, first name, address, etc.) that may be linked to technical data.

ARTICLE 5: PURPOSES OF PROCESSING

The main purpose of collecting your personal data is to provide you with a safe, optimal, efficient and personalized experience. To this end, you agree that we may use your personal data to:

Resolve any problems to improve your access to the various sites;
To personalize, evaluate and improve the content and information disseminated on the sites;
Analyze the volume and history of your use of the sites;
Inform you about our activities;
Prevent, detect and investigate potentially prohibited and illegal activities, and ensure compliance with our privacy policy;
Meet our legal and regulatory obligations.

For our newsletters, we process your personal data on the basis of the explicit consent you have given for this purpose.

Newsletter

An unsubscribe link is included in every newsletter and email we send out. For those of you who have explicitly chosen to receive our newsletter, you can easily unsubscribe by following the unsubscribe links in each of these emails. You can also click on the modify contact details link to view or update your contact details.

Statistical e-mails

Without this being systematic, we may analyze and track the various rates (e.g. clicks, opens) on our emails sent in order to measure the activity generated by our email dispatches.

ARTICLE 6: DATA RECIPIENTS

The personal data collected on our sites is intended for the use of “LIVHA – associaçao Living Harmony” and may be transmitted to subcontractors that “LIVHA – associaçao Living Harmony” may use for the operation of its sites. “LIVHA – associaçao Living Harmony ensures compliance with data protection requirements for all its subcontractors. Under no circumstances will “LIVHA – associaçao Living Harmony” sell or rent your personal data to third parties for marketing purposes.

Furthermore, “LIVHA – associaçao Living Harmony” does not disclose your personal data to third parties, unless :

you request or authorize disclosure;
disclosure is required to process or verify transactions or provide information you have requested (e.g. in connection with the payment of a donation, from the partner payment company);
“LIVHA – associaçao Living Harmony” is compelled to do so by a governmental authority or regulatory agency, in the event of a judicial requisition, subpoena or other similar governmental or judicial requirement, or to establish or defend a legal claim ;
the third party acts as an agent or subcontractor of “LIVHA – associaçao Living Harmony” in the operation of its business (for example, “LIVHA – associaçao Living Harmony” uses the services of a hosting provider for its sites).

The current data recipients are :

Kinsta: Site hosting and facilities management.
Euro Office: Accounting operations.
Stripe: Payment management.
Active Campaign: Manages the sending of emails to newsletter subscribers.
Google: to analyze visits to the site and use it for advertising purposes.
Meta: Facebook page subscribers and Instagram account subscribers

ARTICLE 7: RIGHT OF ACCESS, RECTIFICATION AND DELETION.

In accordance with the European General Data Protection Regulation 2016/679 (GDPR), you have the rights of access, rectification and deletion of your personal data, which you can exercise by sending us a message to “LIVHA – associaçao Living Harmony”. You can contact us via the site’s contact page .

Your requests will be processed within 30 days. We may ask that your request be accompanied by a photocopy of proof of identity or authority.

ARTICLE 8: USE OF COOKIES

Cookie retention period

In accordance with RGPD recommendations, the maximum retention period for cookies is a maximum of 13 months after they are first deposited in the visitor’s terminal, as is the duration of the validity of the visitor’s consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The visitor’s consent must therefore be renewed at the end of this period.

Purpose of cookies

Cookies may be used for statistical purposes, in particular to optimize the visitor’s experience by processing information on access frequency, page personalization, operations carried out and information consulted.
You are informed that “LIVHA – associaçao Living Harmony” may place cookies on your computer. The cookie records information relating to your browsing on the site you visit (the pages you consult, the date and time of consultation, etc.) which we can read on your subsequent visits.
The cookie will allow “LIVHA – associaçao Living Harmony” to identify your computer during your next visits. Partners or service providers of “LIVHA – associaçao Living Harmony”, or third-party companies may also place cookies on your computer, subject to your choices.

There are two main categories of cookies:

Technical” cookies. These cookies are essential for browsing our sites, in particular for the proper execution of the donation process;
Optional” cookies. These cookies are not essential to navigation on our sites, but may, for example, enable you to: facilitate your searches, optimize your user experience, and for us, optimize the operation of our sites.

This information is stored on your computer for one year. Only the sender of a cookie is likely to read or modify the information contained in that cookie. No cookie allows us to identify your marital status.

Advertising cookies :

Third-party suppliers, including Google, use cookies to serve ads based on users’ previous visits to your website or other pages.
Using advertising cookies, Google and its partners tailor the ads served to your visitors according to their browsing habits on your sites and/or other websites.

The User’s right to refuse cookies, deactivation of which may result in the site not functioning properly

You acknowledge that you have been informed that the site may use cookies, and authorize it to do so. If you don’t want cookies to be used on your terminal, most browsers allow you to disable cookies via the settings options.

You can prevent cookies from being saved by configuring your browser as follows:

For Chrome :
1. On your computer, open Chrome.
2. In the top right-hand corner, click on More .
3. Click on More tools Clear browsing data.
4. At the top of the page, choose a period. …
5. Check the boxes opposite “Cookies and site data” and “Images and cached files”.
6. Click on Clear data.
For Mozilla Firefox :
1. Select the “Tools” menu, then “Options”.
2. Click on the “Privacy” icon
3. Find the “Cookie” menu and select the options you require
For Microsoft Internet Explorer :
1. Select the “Tools” menu, then “Internet Options”.
2. Click on the “Confidentiality” tab
3. Use the cursor to select the desired level.
For Edge :
1. Go to Settings
2. Under Delete browsing data, select Choose items to delete.
3. Check the boxes next to each type of data you wish to delete, then select Delete.
For Opera :
1. Choose “File” > “Preferences” menu
2. Privacy

In addition, there are tools available to make it easier to block cookies.

Please note: If you choose to refuse the storage of cookies on your computer or if you delete the cookies stored on your computer, we decline all responsibility for the consequences linked to the degraded operation of our site resulting from the impossibility for us to store or consult the cookies necessary for their operation and which you would have refused or deleted.

Possible association of cookies with personal data to enable site operation

“LIVHA – associaçao Living Harmony” may collect browsing information through the use of cookies.

ARTICLE 9: THIRD-PARTY DATA

Under no circumstances will “LIVHA – associaçao Living Harmony” access any data belonging to the user concerning third parties.

ARTICLE 10: DATA RETENTION

General

“LIVHA – associaçao Living Harmony” collects and stores your personal data for the purposes of fulfilling its legal obligations as well as information on how and how often you use our site. Personal data must be kept only for as long as is necessary to fulfill the purpose for which it was collected. LIVHA – associaçao Living Harmony only stores your data for as long as is necessary to fulfill its legal obligations or to achieve the original purpose. For example, statistical data that is more than 13 months old will be deleted.

Retention period for personal data

Data retention for the duration of the contractual relationship

In accordance with the law, personal data will not be stored for longer than is necessary to meet legal obligations or to achieve the purposes for which it is to be used.

Deleting data after account deletion

Means of data purging are put in place to ensure that data is effectively deleted as soon as the retention or archiving period required to fulfill the specified or imposed purposes has been reached. In accordance with the law, you also have the right to delete your data, which you can exercise at any time by contacting “LIVHA – associaçao Living Harmony”.

Data deletion

For security reasons, if as a newsletter subscriber you have not engaged in active behavior (clicked on a link), you will receive an e-mail inviting you to visit the site, failing which your data will be deleted from our databases.

ARTICLE 11: DATA STORAGE AND TRANSFER

The hosting servers on which “LIVHA – associaçao Living Harmony” processes and stores the databases are located exclusively within the European Union. “LIVHA – associaçao Living Harmony” undertakes to inform you immediately, insofar as we are legally authorized to do so, in the event of a request from an administrative or judicial authority relating to your data.

ARTICLE 12: SAFETY

LIVHA – associaçao Living Harmony” attaches the utmost importance to the security and integrity of its users’ personal data. Accordingly, “LIVHA – associaçao Living Harmony” undertakes to take all necessary precautions to protect the security of the data and in particular to protect it against accidental or unlawful destruction, accidental loss, alteration, unauthorized distribution or access, as well as against any other form of unlawful processing or communication to unauthorized persons. To this end, “LIVHA – associaçao Living Harmony” implements industry-standard security measures to protect personal data from unauthorized disclosure. Using encoding methods recommended by the digital industry, “LIVHA – associaçao Living Harmony” takes the necessary measures to protect payment and credit card information, by partnering with a competent third-party company. Furthermore, in order to prevent unauthorized access and to ensure the accuracy and proper use of data, “LIVHA – associaçao Living Harmony” has put in place appropriate electronic, physical and managerial procedures to safeguard and preserve the data collected through its activities. Even so, no one can consider themselves completely safe from a hacker attack. This is why, in the event of a security breach, “LIVHA – associaçao Living Harmony” undertakes to inform you as soon as possible and to do its utmost to take all possible measures to neutralize the intrusion and minimize its impact. In the event that you suffer damage as a result of the exploitation of a security vulnerability by a third party, “LIVHA – associaçao Living Harmony” undertakes to provide you with all necessary assistance to enable you to assert your rights. Please be aware that any visitor or hacker discovering and exploiting a security vulnerability may be subject to criminal penalties. LIVHA – associaçao Living Harmony will take all necessary measures, including filing a complaint and/or taking legal action, to protect the data and rights of its users and itself and to limit the impact as far as possible.

Information in the event of a security breach

We undertake to implement all appropriate technical and organizational measures using physical and logistical security measures in order to guarantee a level of security appropriate to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of your personal data. In the event that we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or of unauthorized access resulting in the risks identified above, we undertake to :

Notify you of the incident as soon as possible if required by law;
Examine the causes of the incident;
Take reasonable steps to mitigate any adverse effects and damages that may result from the incident.

Limitation of liability

Under no circumstances may the undertakings set out above concerning notification in the event of a security breach be assimilated to any admission of fault or responsibility for the occurrence of the incident in question.

ARTICLE 13: TRANSFER OF DATA TO COUNTRIES WITH AN EQUIVALENT LEVEL OF PROTECTION

“LIVHA – associaçao Living Harmony” undertakes to comply with the applicable regulations on data transfers, even though “LIVHA – associaçao Living Harmony” does not currently transfer data to countries outside the European Union for almost all of its processing. Where necessary for the proper operation of the sites, this is done as follows:

“LIVHA – associaçao Living Harmony” transfers the personal data of its visitors, newsletter subscribers and donors to countries recognized by the European Union as having an adequate level of protection.
“LIVHA – associaçao Living Harmony” transfers the personal data of all the persons listed above to recipients who can present sufficient guarantees of RGPD compliance.
“LIVHA – associaçao Living Harmony” only transfers the personal data of all the above-mentioned persons insofar as this is strictly necessary for the purpose of the processing concerned.

At present, the only processing potentially concerned by this provision concerns the companies listed in article 6 of this document, which have their main headquarters in the United States, the European Union, which is one of the countries designated as safe by the European Union in the field of data protection. Each of these companies has put in place a policy to comply with the RGPD regulation.

ARTICLE 14: MODIFICATION OF THE PRIVACY POLICY

“LIVHA – associaçao Living Harmony” reserves the right to modify this Privacy Policy at any time, in particular to reflect changes in applicable laws and regulations. Changes will be notified to you via our website or by email, if possible at least thirty (30) days before they come into effect. We recommend that you check these rules from time to time to stay informed of our procedures and rules regarding your personal information.

LIVHA – associaçao Living Harmony” undertakes not to reduce the level of confidentiality substantially without prior notice to the persons concerned.

ARTICLE 15: APPLICABLE LAW AND LANGUAGE

This Privacy Policy is governed by Portuguese law. Should they be translated into one or more languages, the Portuguese text will prevail in the event of a dispute (or English in the absence of a Portuguese text). The nullity of a clause does not entail the nullity of the Privacy Policy. The temporary or permanent non-application of one or more clauses of the present contract by “LIVHA – associaçao Living Harmony” shall not constitute a waiver on its part of the other clauses of the present contract, which shall remain in full force and effect.

ARTICLE 16: DISPUTES AND JURISDICTION

Any dispute to which the privacy policy may give rise, in particular concerning its validity, interpretation and execution, their consequences and aftermath, will be submitted to the competent courts, linked to the jurisdiction corresponding to the association’s registered office (in Portugal).

ARTICLE 17: CONTACT

Any questions regarding the Privacy Policy of “LIVHA – associaçao Living Harmony” may be addressed via the contact page of this site.